Last Updated: September 30, 2025

1. Introduction

This Privacy Policy explains how Indigify (“we”, “us”, or “our”) collects, uses, discloses, and safeguards your personal information. By using our platform, you consent to the practices described in this policy. This Privacy Policy applies to all users of the Indigify platform including vendors, buyers, and website visitors.

2. Information We Collect

We collect the following categories of personal and business information:
- Contact details: full name, email, phone number, business address
- Identification: Indigenous verification documents, business ownership records
- Transactional data: orders, payments, refunds, and invoices
- Technical data: IP address, browser type, device info, cookies, and usage analytics
- Communications: emails, messages sent through our platform
- Other voluntary data you submit during onboarding or customer support interactions

3. How We Use Your Information

We use your data to:
- Provide and improve our services
- Verify Indigenous identity and ownership status
- Process orders and payments
- Communicate with you regarding your account or services
- Ensure compliance with legal obligations (e.g., procurement, tax)
- Detect fraud and protect the platform
- Conduct analytics and platform optimization

4. Sharing and Disclosure

We do not sell your personal information. We may share your information with:
- Service providers (e.g., payment processors, hosting providers) under confidentiality agreements
- Government or regulatory bodies when legally required
- Third parties involved in a merger, acquisition, or asset sale
- Verified buyers or vendors you engage with on the platform, limited to necessary transaction details

5. Cookies and Tracking Technologies

Indigify uses cookies, pixels, and other technologies to:
- Authenticate users and maintain sessions
- Track user preferences and optimize performance
- Analyze usage and gather platform metrics
You can manage cookie settings in your browser. Disabling cookies may affect site functionality.

6. Data Retention

We retain personal data for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required or permitted by law. We may anonymize or securely delete information once it is no longer required.

7. Security

We implement appropriate technical and organizational safeguards to protect your data against unauthorized access, loss, or misuse. However, no internet-based platform can be completely secure, and we encourage you to use strong passwords and monitor your account activity.

8. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:
- Access, correct, or delete your personal information
- Object to or restrict processing
- Withdraw consent to marketing or profiling activities
- Request a copy of your data in a portable format
To exercise your rights, contact us at the address provided below.

9. Children's Privacy

Indigify is not intended for individuals under the age of majority. We do not knowingly collect data from minors. If we learn that we have inadvertently gathered personal information from a minor, we will take appropriate steps to delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify users of material changes by posting a notice on the platform or sending an email notification.

11. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at:

Email:
support@indigify.com 

Four Economics 
200-100 Park Royal South  

West Vancouver, BC Canada
V7T-1A2